Standard 2.7: Customer Vehicles
A systematic method of collecting, documenting, and disbursing customer vehicle work repair receipts should be used. Instructional staff should not be required to collect payment for customer vehicle work repairs. (This applies only to programs that accept customer vehicles for instruction.)
Requirements:
- Rate the system used to collect, document, and disburse customer vehicle work repair receipts. (May be N/A)
- Rate the use of support staff to collect payment for customer vehicle work repairs. (N/A if no money is ever exchanged.) (May be N/A)
Recommended Documentation:
- Copy of Vehicle Repair Policies and Procedures
- Copy of sample work order
- Copy of Customer Agreement form
- Copy of receipt for payment provided by office. Note where original receipts are stored on site.
- Statement explaining the system used to collect, document and disburse customer vehicle work repair requests and receipts.
- Sample Documentation 2.7A
- Sample Documentation 2.7B
